LeaderSetu LeaderSetuWebsite • CRM • JanSampark

PRODUCT CAPABILITIES

A digital office built around public service

LeaderSetu combines a professional public website with structured citizen, grievance, programme, volunteer and office workflows in one customer account.

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ONE CONNECTED WORKSPACE

Website outside. Structured operations inside.

A public website should do more than show a biography. LeaderSetu connects the information citizens see with the work an authorised office team manages behind the scenes, while keeping one customer identity and one source of truth for operational records.

01

Public Website & CMS

Create a responsive profile with homepage sections, public-work pages, initiatives, news, galleries, videos, programmes and contact information. Routine updates can be managed from the customer workspace instead of requiring code changes.

Website layout and party or organisation theme are separate settings. Teams can change presentation without rebuilding content, and configure Hindi, English or a bilingual language switch for the public site.

02

Citizen Records & Interaction History

Consented contact information from programmes, grievances, volunteering and contact messages can connect to the same citizen record. Authorised staff can understand how someone has interacted with the office without maintaining a separate CRM for every workflow.

Customer-owned records stay scoped to the active account and remain protected by the existing team roles and permissions.

03

Grievances, Follow-up & Office Operations

Citizens can submit an issue and receive a tracking reference while the office manages the case internally through controlled statuses and follow-up. Eligible office workflows also support department referrals, correspondence, appointments and private evidence.

This keeps operational follow-through in the same customer context instead of scattering requests across notebooks, personal chats and disconnected spreadsheets.

04

Programmes, Volunteers & Community Participation

Create public programmes, collect registrations and organise volunteer interest from the same customer website. Teams can review participant and volunteer information by the operational fields already captured in the workflow, including area and ward where available.

GenZ JanSamvaad, when enabled for an eligible account, extends the existing outreach model for structured civic dialogue rather than introducing another event or participant system.

05

Reports, Analytics & Exports

Review website visits, citizen connections, grievance activity, programme participation, volunteers and office follow-through through the platform's reporting surfaces. Where the active plan and user permission allow it, structured records can also be exported for authorised operational use.

The focus is practical office visibility rather than disconnected vanity metrics.

06

Team Access, Isolation & Auditability

Customer accounts are isolated internally, team members receive role-based access and important actions are audit logged. Protected operations are enforced server-side, not only hidden in the interface.

Uploads and private office evidence follow separate storage rules, while production deployments are designed around HTTPS, secure sessions, backups and controlled access to sensitive information.

HOW IT FITS TOGETHER

From public discovery to office follow-through

LeaderSetu is designed as one continuous workflow rather than a collection of unrelated tools.

01

Publish

Present the leader, public work, initiatives, updates and service links on a mobile-friendly website.

02

Receive

Collect structured enquiries, grievances, programme registrations and volunteer interest through the appropriate public forms.

03

Organise

Let authorised team members work from shared records, role-based queues and the same customer context.

04

Review

Use reports and audit history to understand activity, follow-up and operational gaps without creating parallel records.

Clear product boundaries LeaderSetu provides software and hosting technology; it does not independently verify or endorse customer political claims. Political bulk WhatsApp sending and social-post generation or publishing are not part of the current rollout.
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Create a temporary website using your own name, photograph and branding.

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