Information we handle
We may process account and demo details, contact information, submitted profile content, uploaded media, chosen subdomain, subscription records, support communications, security logs and technical usage information. Customer teams may separately collect citizen, volunteer, grievance and programme data through their own tenant workspace.
Purposes and lawful use
We use information to create and operate websites, secure accounts, provide previews, process subscriptions, answer support requests, prevent abuse, improve reliability and comply with legal obligations. Customers must collect and use citizen information only for a clear lawful purpose and provide appropriate notice and consent where required.
Sharing, retention and security
Information may be shared with vetted hosting, payment, email, analytics or support providers only as needed to deliver the service, or when lawfully required. Demo data may be deleted or anonymised after expiry. Account data is retained only as reasonably necessary for service, security, records and legal obligations. We use tenant separation, role-based access, logs and reasonable technical safeguards, but no online system can promise absolute security.
Your choices and rights
Subject to applicable law, you may request access, correction, erasure or grievance review and may withdraw consent where processing depends on consent. Contact . We may need to verify the requester and retain information that law requires us to keep.
Customer websites and children
Each customer controls its public content and operational collection forms. Customers must publish an appropriate notice for their programme and must not collect children’s personal data without the legally required authority or parental consent. LeaderSetu demo signup is intended for adults authorised to represent the submitted profile.
Configure the platform owner’s legal name, address, grievance contact, retention schedule and service-provider list, and obtain professional legal review.